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Hire Manager - Operational Hire Department

Title:	Hire Manager - Operational Hire Department
Location:	South West (Wiltshire)
Salary:	£25 000 - £30 000 DOE
Start Date:	ASAP
Date Posted:	07/08/2007
Reference No.:	VR 207

Description:

The main responsibility for this position will be to oversee and manage all the Client's hire stock. You will be responsible for:

• Effectively managing, motivating and providing leadership for the members of staff under your control, including preparation of work schedules and co-ordination of technical, transport and crew arrangements.

• The Hire Asset Register and ensuring that the company’s hire stock is managed and maintained to the highest standard. You will need to implement and maintain, in line with current legislation, a PAT system, liaising with the other Operational Managers as required for assistance.

• Managing the hire and associated equipment profitably for the company.

• Establishing, improving and maintaining standards of efficiency, service and Health & Safety including Monitoring duties allocated by the Directors.

• For working in conjunction with the Customer Service team to respond promptly to hire enquiries, advising clients of equipment specifications appropriate to their needs and providing accurately written quotations and follow up.

• Completing hire booking procedures using the system in operation and generating the relevant paperwork from quotations through to completion of invoicing.

• Ensuring that all hires are prepared to the required standard by the appropriate staff prior to the collection / delivery date.

• Providing systems administration for Hire allocation software and using the system to its full potential to provide statistical information as required by the Directors.

• Maintaining good customer relations with existing customers and generating new business wherever possible by promoting the company’s services.

• Continually reviewing staff training requirements and maintaining agreed standards.

• Ensuring company systems and procedures are adhered to by all staff.

• Assisting the Director to specify and budget for new equipment.

• Assisting with the annual stocktake.

• Covering any relevant position within the Company as reasonably required by the Managing Director.

Skills and Qualifications required

The ideal person will come with knowledge and experience of Hire Stock, managing and maintaining a similar department, and with excellent organisational and people skills. You will be able to promote the Client's services and stock to contacts in the industry, be able to meet customer requirements to the highest standards, and be able to generate new business as often as possible.

The Company

This client boasts 30 year's experience in the live performance industry, and is a leading expert in the field of live events production, hire, installations, technical sales and project management. Their team provides crew and equipment for events, dry hire, state-of-the-art lighting, stage make-up, sound systems, staging solutions, and they are renowned for service beyond normal expectations.

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