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Job title:	Bench Technician Intelligent Lighting
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Job reference no.:	VR244

Description:

The right person for this role will need to provide comprehensive technical and related support services within the service department, with occasional on site work. Their main duties include:
· General repairs.
· Telephone/email support.
· Demo prepping.
· Architectural product support.
· In-house backup
· Customer repairs and A-Stock prepping.
· Ongoing improvement of product knowledge.

Skills and Qualifications required

The perfect candidate should have knowledge and experience of using IT systems to include Outlook, Excel and Word. It would be helpful if they have some technical and operational knowledge of intelligent lights, and some familiarity of the products that the Client distributes. They will be confident working with electronics and computers. Specific training will be provided.

He or she will have good communications skills and telephone manner; will be able to work in a team or on own initiative, work under pressure and within strict time restraints. He or she will also be self-motivated, positive and polite.

The Company

This outstanding client is the world market leader in intelligent lighting for entertainment and architectural applications. They possess the unique ability to combine innovation and efficiency in product development with quality and value. This unrivalled expertise has resulted in the most comprehensive lighting range on the market.
Support and service are key ingredients to their success – which is achieved with their own hard-working, enthusiastic team who work together to ensure that customers, both existing and potential, receive the best service and support in all areas, whether it be training, technical, sales or marketing.

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